Shipping policy

Shipping Policy

  • Yes, we ship worldwide!
  • We ship through Canada Post and UPS
  • Buyers are responsible for providing an accurate and up-to-date shipping address.
  • If you need to make a change to your shipping address, we will do our best to accommodate you; however, processing begins immediately and there may be instances that your shipping label has been created and cannot be changed.
  • If an item is not delivered to the buyer because of an inaccurate shipping address, please email us at KoveHouse@gmail.com, and we can begin the process of reshipment. The customer is responsible for the additional shipping cost.

Customs and Import Taxes

  • Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.